F2 Fusion Fashion – Frequently Asked Questions (FAQs)
👞 Orders & Customization
1. Do you offer custom sizing or made-to-measure services?
Yes! At F2 Fusion Fashion, we specialize in custom-made outfits. You can share your measurements while placing the order or connect with our friendly stylist for guidance. We're always happy to help!
2. Can I order a design I saw on Instagram or WhatsApp?
Absolutely! Just send us the design reference via WhatsApp or email, and our helpful team will walk you through the customization and ordering process with ease.
3. How do I know which size will fit me best?
You can refer to our detailed size chart or opt for custom sizing during checkout. Need help? Just reach out – we're here for you!
🚚 Shipping & Delivery
4. Do you offer international shipping?
Yes, we ship worldwide with care. Delivery time and shipping charges vary depending on your location and outfit type.
5. What are the delivery timelines?
Our outfits are made to order with love. Estimated delivery is within 7–10 working days for domestic orders and 2–3 weeks for international orders.
6. Can I track my order?
Yes! Once your order is dispatched, you’ll receive a tracking link via SMS or email. If you need help, just give us a shout.
💳 Payment & Pricing
7. What payment methods do you accept?
We accept UPI, credit/debit cards, bank transfers (India only), and international cards. COD (Cash on Delivery) is available for orders up to ₹8000 within India.
8. Do you accept international payments?
Yes, we accept all major international cards. Western Union and similar services are not supported.
⬆️ Returns, Exchanges & Alterations
9. What’s your return and exchange policy?
India: 7-day easy exchange on standard-size outfits.
International: Exchanges are accepted; however, the customer bears return shipping costs.
Note: Custom-made outfits are eligible for exchange only, not returns.
10. What if my outfit needs alteration?
Minor alterations can be done locally, and we may reimburse up to ₹500 (India only) on presenting a bill. We're always here to support you!
🧵 Product & Styling Support
11. Can I get help styling my look?
Of course! Our fashion advisors are excited to help you select accessories, colors, and styles that match your vibe and occasion.
12. Are all products shown online available in-store too?
Some products are exclusive to online or in-store. Just contact us to confirm availability or schedule a friendly video consultation.
⚙️ Support & Assistance
13. How do I contact customer care?
You can WhatsApp us at [+91-XXXXXXXXXX] or email us at [support@f2fusionfashion.com]. Our polite and helpful team is available Mon–Sat, 10 AM to 7 PM IST
14. Where is F2 Fusion Fashion based?
We are proudly based in India and deliver worldwide with care and a smile.
